Shipping
Production Time
All products are made to order.
Please allow 2–3 business days for production before your order ships.
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Shipping Times
Once your order has been produced, delivery times are approximately:
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United States: 5–7 business days
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International: 10–15 business days
Please note that these are estimated timeframes and can vary slightly depending on destination, customs processing, and local postal services.
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Shipping Costs
Shipping costs are calculated at checkout based on your location.
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Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking link so you can follow your delivery’s progress.
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Delays
While most orders arrive within the estimated timeframe, occasional delays can happen during busy periods or due to customs inspections. If your order seems delayed, please contact me at goodgrowing13@gmail.com and I’ll look into it for you.
Refund Policy
Thank you for shopping with us! We hope you love your order, but if there’s a problem, we’re here to help.
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Order Issues or Defects
If your item arrives damaged, misprinted, or with any other issue, please contact me within 14 days of delivery at goodgrowing13@gmail.com with your order number and photos of the item. We’ll work with our print provider, Tapstich, to replace or refund your order as quickly as possible.
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Change of Mind
Because our products are made to order, we cannot accept returns or exchanges for items ordered in the wrong size, colour, or design, or if you simply change your mind. Please double-check sizing and product details before placing your order.
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Refunds
Approved refunds will be processed back to your original payment method. Please allow 5–10 business days for the refund to appear in your account.
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Contact Me
If you have any questions about your order or this policy, email me at goodgrowing13@gmail.com.
Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.thegoodgrowing.com.
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By using this website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We collect the following types of information:
Personal details such as your name, email address, shipping address, and payment information when you make a purchase.
Technical data such as your IP address, browser type, and device information collected automatically through cookies.
Communication data if you contact us directly via email, contact form, or social media.
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2. How We Use Your Information
We use your information to:
Process and fulfil your orders.
Communicate with you about your purchase, updates, or customer support.
Improve our products, website, and customer experience.
Comply with legal obligations (e.g. tax and accounting records).
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3. Sharing Your Information
We only share your data with trusted partners necessary to run our store:
Wix (our website host and store platform).
Tapstitch (our print-on-demand and fulfilment partner).
Payment processors (e.g. Stripe, PayPal) to handle secure transactions.
These providers may store and process your information according to their own privacy policies, which comply with applicable data protection laws.
We do not sell or rent your personal information to third parties.
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4. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic.
You can control or delete cookies in your browser settings at any time.
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5. Data Retention
We keep your information only as long as necessary to fulfil your order and meet legal obligations (for example, tax reporting).
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6. Your Rights
Under UK and EU data protection laws, you have the right to:
Access the data we hold about you.
Request corrections or deletion of your data.
Withdraw consent for marketing communications.
To exercise these rights, please contact us at goodgrowing13@gmail.com.
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7. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “last updated” date.
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8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: goodgrowing13@gmail.com
Last updated: November 2025
Terms of Service
These Terms & Conditions outline the rules and guidelines for using our website and purchasing our products.
By accessing or placing an order through this site, you agree to these terms.
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1. Products
All items are made to order through our print partner Tapstitch. This means each product is custom printed when you purchase it.
We aim to ensure product descriptions, images, and pricing are accurate, but small variations in colour or placement may occur due to the production process.
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2. Orders and Payments
When you place an order, you agree that all information provided is accurate and complete.
Payments are processed securely through our payment providers (such as Stripe or PayPal). Your order will begin production once payment is confirmed.
We reserve the right to cancel or refuse any order if we suspect fraudulent or unauthorised activity.
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3. Shipping
All products are made to order.
Production takes 2–3 business days, after which shipping times are approximately:
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United States: 5–7 business days
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International: 10–15 business days
More details can be found in our Shipping Policy.
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4. Returns and Refunds
Because items are custom printed, we cannot accept returns or exchanges for change of mind, incorrect sizing, or design choice.
If your item arrives damaged or defective, please contact us within 14 days of delivery and we’ll work with Tapstitch to resolve it quickly.
Full details are available in our Refund Policy.
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5. Intellectual Property
All designs, images, logos, and text on this website are the intellectual property of [your business name] unless otherwise stated.
You may not copy, reproduce, or use them without written permission.
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6. Limitation of Liability
While we do our best to ensure accuracy and quality, Good Growing is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
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7. Privacy
We take your privacy seriously. Please read our [Privacy Policy] to understand how we collect, use, and protect your personal information.
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8. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will take effect immediately upon posting to this page.
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9. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: goodgrowing13@gmail.com
Last updated: November 2025